tech helping parents

Topic: The tech helping parents look after their babies

Becoming a new parent is a wonderful time, but it can also be worrying. A growing number of tech firms are aiming to help reduce mums’ and dads’ anxieties.

When Stephen and Aleksandra Gower’s son Finley was born at the start of this year he appeared to be a normal, healthy baby. But four weeks later he fell ill.

“He was vomiting a lot,” says Mr Gower, 33, from Hertfordshire. “He couldn’t keep anything down.”

The family’s GP determined that Finley was experiencing reflux – whereby stomach acid travels up to the throat – and prescribed him medicine.

However, with the baby continuing to throw up, his parents returned to their doctor, who said they needed to wait for the medicine to kick in. But when their son’s condition deteriorated further, the Gowers took him to the accident and emergency (A&E) department at their local hospital.

“They did some tests but the doctor said the GP was right, it was reflux, but they thought his continued sickness could be reaction to the initial medicine,” says Mr Gower.

Yet even with a different medicine Finley continued to be sick, and couldn’t hold any food down. So Mr Gower called NHS 111, the phone helpline for non-emergency medical issues, and then returned to A&E for a second time.

He was told that it would take three days for the new medicine to start to work. “But by this time I could see that our baby was starving,” says Mr Gower, a recruitment consultant.

Desperate, Mr Gower rang a friend who was a nurse and she sent him a link to Juno, a paid-for app that connects parents directly to qualified paediatricians and midwives, the majority of whom also work for the NHS.

Topic Discussed: The tech helping parents look after their babies

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